Terms of Service
Effective Date: January 1, 2026
These Terms of Service (“Terms”) govern your access to and use of the Workflo platform, software, tools, and services (collectively, the “Services”). By accessing or using Workflo, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use the Services.
1. Definitions
- "Platform" refers to the Workflo software and website.
- "User" means any individual or entity using the Services.
- "Customer Data" means any data, content, or information provided by you.
2. Account Registration
You must register for an account to access the Services. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up-to-date.
3. Use of Services
You agree not to use the Services for any unlawful purpose or in any way that interrupts, damages, or impairs the service.
- You may not reverse engineer the platform.
- You may not use the platform to send spam or unsolicited messages.
- You are responsible for all activity that occurs under your account.
4. Fees and Payment
Services are offered on a subscription basis. You agree to pay all fees in accordance with the pricing plan you select. Fees are non-refundable except as required by law.
5. Intellectual Property
Workflo owns all rights, title, and interest in and to the Services, including all intellectual property rights. You retain all rights to your Customer Data.
6. Data Privacy
Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection and use of your information as outlined in that policy.
7. Messaging Compliance (A2P 10DLC)
By using Workflo's messaging features (SMS/MMS), you agree to comply with all applicable laws and regulations, including the TCPA and A2P 10DLC standards.
- You must obtain consent from contacts before sending messages.
- You must provide a clear opt-out mechanism (e.g., "STOP").
- You are solely responsible for the content of your messages.
8. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
9. Limitation of Liability
In no event shall Workflo, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages.
10. Disclaimer
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Workflo makes no warranties, expressed or implied, regarding the reliability or availability of the service.
11. Third-Party Services
Our Service may contain links to third-party web sites or services (e.g., Twilio, Stripe) that are not owned or controlled by Workflo. We assume no responsibility for the content or practices of any third party.
12. Updates to Service
We reserve the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
13. Indemnification
You agree to defend, indemnify and hold harmless Workflo from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from:
- Your use of the Services
- Your communications with customers
- Your violation of laws or third-party rights
14. Governing Law
These Terms shall be governed by the laws of Florida, without regard to conflict of law principles.
15. Changes to Terms
Workflo may update these Terms from time to time. Continued use of the Services after changes constitutes acceptance of the updated Terms.
16. Contact Information
For questions regarding these Terms, contact: